Return & Refund Policy

Thank you for shopping with CineGold! We strive to provide you with a seamless and enjoyable shopping experience. Please read our return and refund policy carefully.

Return Policy

Unfortunately, we do not accept returns once an order has been shipped. We take utmost care in packaging and ensuring the quality of our products before dispatch. If you have any concerns about your order, please contact our customer support team, and we will do our best to address the issue.

Refund Policy

If you choose to cancel your order before it is shipped, a full refund will be issued to your original payment method within 15 business days.

Damaged or Defective Items

In the rare event that you receive a damaged or defective item, please contact us within 2-3 days of receiving your order. Provide detailed information and photos of the damaged or defective item, and our customer support team will assist you in resolving the issue.

Address Changes

It is the responsibility of the customer to provide accurate shipping information. If you need to make changes to your shipping address, please contact our customer support team before your order is shipped. Once an order has been shipped, we cannot modify the shipping address.

Contact Information

If you have any questions or concerns regarding our return and refund policy, please contact our customer support team at service@mrelectronics.in or 1800-2123-736. Please note that by placing an order with CineGold, you agree to abide by the terms and conditions outlined in this Return & Refund Policy.

Thank you for choosing CineGold. We appreciate your support!