Shipping Policy

Thank you for choosing CineGold! We strive to provide you with the best shopping experience possible, including a seamless shipping process. Please review our Shipping Policy below.

Shipping Destinations

We currently ship to all addresses within India (except Lakshadweep, Andaman & Nicobar, Daman & Diu, and areas near the Chinese border). If your location is not included in our shipping destinations, please contact our customer support for immediate assistance.

Order Processing

Once you place your order on our website, please allow 1-2 business days (48 hours) for order processing. Orders are processed Monday to Saturday, excluding Sundays and other holidays.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping charges will be displayed at the checkout before the completion of your purchase.

Shipping Methods

We offer Standard Shipping to our customers. The estimated delivery time is 15-20 business days. Please note that delivery times may vary depending on the shipping method selected and the destination.

Order Tracking

Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the courier’s tracking portal.

Shipping Delays

While we make every effort to ensure timely delivery, there may be circumstances beyond our control that could cause shipping delays. If you experience any significant delays, please contact our customer support for assistance.

Missing or Lost Packages

In the rarest of rare events that your package is lost or missing, please contact our customer support team immediately. We will work with the shipping carrier to locate your package or provide a suitable resolution.

Contact Information

If you have any questions or concerns about our Shipping Policy or your order's shipping status, please don't hesitate to contact our customer service team. You can reach us by email at service@mrelectronics.in or by phone at 1800-2123-736.



By placing an order with CineGold, you agree to comply with our Shipping Policy outlined above. We appreciate your business and look forward to serving you!